📱 IMEI/ SN Service 🛒 Credit / Activation Service 💻 Remote/ Rent Service MDM/TELCO FILE Service Group
Refund & Return Policy
💳 Refund & Rejected Order Policy
Please read carefully before placing an order
📌 Important Notice
We do not provide refunds directly to bank accounts, cards, or original payment methods.
🏦
1️⃣ No Bank Refund
Refunds will not be sent back to your bank account, debit card, credit card, e-wallet or original payment method.
✅
2️⃣ Rejected Order
If your order has a problem and cannot be completed, our team may reject the order.
After the order is rejected, the amount charged for that order will be returned to your wallet balance.
After the order is rejected, the amount charged for that order will be returned to your wallet balance.
3️⃣ Order Problem & Review
📩 If you have a problem with your order, please contact our support team and provide your order number and details of the problem.
🔍 Our team will review the order.
✅ If the order cannot be completed, the order will be rejected.
💰 The rejected order amount will then be added back to your wallet balance.
🔍 Our team will review the order.
✅ If the order cannot be completed, the order will be rejected.
💰 The rejected order amount will then be added back to your wallet balance.
💰 Wallet Balance
Balance returned from a rejected order can be used to purchase another product or service on our platform.
Rejected Order → Balance Returned to Wallet
Rejected Order → Balance Returned to Wallet
💡 Important Reminder
Please check the product description, requirements and compatibility carefully before placing an order.
Wallet balance returned from rejected orders cannot be withdrawn or transferred to a bank account.
Wallet balance returned from rejected orders cannot be withdrawn or transferred to a bank account.
