⚠️ Important Service Information
Please Read All Rules Carefully Before Submitting
🚫 THIS SERVICE IS ONLY FOR FULLY PAID & LEGALLY OWNED DEVICES
If the device is stolen or unpaid, please DO NOT submit.
📌 Service Rules
⚠️ Security damaged / changed phones are NOT supported.
No Refund
⚠️ If IMEI is changed, device may relock.
No Refund
⏳ Service duration: 1–15 Business Days
(Some requests may complete within 1–3 days)
📅 Requests are processed in queue order based on company support availability.
Saturday & Sunday = OFF
📱 Please ensure the serial number on the back of the phone matches correctly before submitting.
🔢 Infinix serial numbers must start with number 3.
Invalid serial numbers will be rejected.
🛠 Processing Notes
✅ No rejection if device was disassembled.
✅ No rejection during request processing for any reason.
✅ No rejection before agreed work time of 15 business days.
✅ No rejection if device has damaged files such as ProInfo or changed serial number.
✅ No rejection if customer previously used other tools on the device.
💡 Reminder
⚡ Please double-check all serial numbers and device information before submitting your request to avoid delays or rejection.